Support When You Need It. As a service-oriented company, we pride ourselves on offering our customers immediate response from knowledgeable and enthusiastic staff members. Ongoing support is offered annually and includes unlimited telephone assistance and regular updates. Emergency updates are available via e-mail.
Individualized training is the cornerstone of DDI's highly acclaimed support program. We're more than willing to spend the time required to ensure that you understand the full benefits of your new DDI software. Our experience shows that proper training during this critical period is essential to long-term customer satisfaction. And your satisfaction drives our company.